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  These Terms and Conditions govern the Windsor VIPCard Program (the “Program”) operated by or on behalf of An Dong Investment Corporation (the “Company”) and our relationship with members of the Program (“Members” or “you”). Membership in the Program (“Membership”) is subject to these Terms and Conditions, which supersede all previous loyalty program rules and/or conditions. By using your Membership card or your Membership number to earn points, discounts or benefits, you agree that:

(a) you have read, understood and accepted these Terms and Conditions
(b) and you are eligible for Membership

1. BENEFITS
2. ACCRUAL OF POINTS
3. CERTAIN CONDITIONS
4. MEMBERSHIP FEE
5. MEMBERSHIP TERM
6. CANCELLATION; TERMINATION
7. DISCLAIMERS; LIMITATION OF LIABILITY
8. GOVERNING LAW
9. ACKNOWLEDGMENT
10. CHANGES TO THESE TERMS AND CONDITIONS

 
 
  1. BENEFITS
    1. 10% discount at all food & beverage, and entertainment at all An Dong Investment Corporation-owned outlets and the outlets of participating partners. These include:
      • Café Central An Dong, 4th floor, Windsor Plaza Hotel, 18 An Duong Vuong, District 5
      • Ngan Dinh, 5th floor, Windsor Plaza Hotel
      • TOTT Bar & Restaurant, 25th floor, Windsor Plaza Hotel
      • Windsor Spa & Massage, 3rd floor, Windsor Plaza Hotel
      • America Discotheque, 3rd floor, Windsor Plaza Hotel
      • Café Central Nguyen Hue, 115 Nguyen Hue, District 1
      • Amigo Grill Restaurant, 55 Nguyen Hue, District 1
      • Gartenstadt Restaurant, 34 Dong Khoi, District 1
    2. 40% discount on published room rack rates at an An Dong Investment Corporation-owned hotel.
    3. Members earn points which can be redeemed for vouchers, valid for 6 months at participating outlets.
    4. Periodic special promotions and events.
    5. These benefits do not apply when booking banquets, weddings or conferences.

  2. ACCRUAL OF POINTS
    1. Points can be earned only at participating outlets. Please contact the VIP Card office for a current and full list of participating outlets.
    2. Every VND50.000 spent will earn 100 points.
    3. When your point total reaches 10.000 points, we will issue a voucher valued at VND100.000, which may be used at any participating outlet.
    4. The Company reserves the right to increase the number of points or withhold the rewarding of points per amount spent at any time.

  3. CERTAIN CONDITIONS
    1. For any Member's discount or other benefit to apply, the Membership account must be active and the card must be presented at the time of purchase. Members will NOT be reimbursed retroactively for purchases made without a Member discount at the time of purchase.
    2. Member's everyday discount is only valid on eligible purchases. The Member's everyday discount is not available on the purchase of any of the following items:
      • Gift certificates
      • Other items designated as ineligible by the Company
    3. Member discounts cannot be used in conjunction with other promotions, special offers, discounts, or coupons, and certain holidays or periods, unless specifically authorized.
    4. Member discounts and/or benefits only apply for the cardholder’s booked table(s), which must be paid on one bill. No split payments allowed.
    5. Memberships are not transferable.
    6. The Membership card has no cash value and cannot be converted into cash.
    7. If you lose your Membership card, please visit a participating outlet to apply for a replacement. We may charge a fee for a replacement card.
    8. We expect Members to submit and maintain accurate and current user information in connection with their Memberships. Such information includes name, address, email address, and telephone number. Members can change their account information by:
      • completing an Update Member Profile form at a participating outlet,
      • contacting the VIPCard office,
      • emailing us at info@windsorvipcard.com, or
      • visiting our website at www.windsorvipcard.com.

      We cannot assume any liability for correspondence, either mail or email, that is lost, delayed, or misdirected.

  4. MEMBERSHIP FEE
    There is no fee to join the Program.


  5. MEMBERSHIP TERM
    1. The initial term of a Membership shall commence on the date the application is submitted.
    2. The Membership period continues indefinitely until cancellation or termination of the membership (Article 5).

  6. CANCELLATION; TERMINATION
    1. You have the right to cancel your Membership at any time. You can do so by sending a signed letter to the VIPCard office.
    2. We may terminate any or all of the benefits available under this Member Program at any time with or without notice.

  7. DISCLAIMERS AND LIMITATIONS OF LIABILITY
    USE OF THE PROGRAM AND ANY OF ITS ASSOCIATED BENEFITS IS AT YOUR SOLE RISK. THE MEMBERSHIP BENEFITS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.

    AN DONG INVESTMENT CORPORATION, AND ALL OF THEIR RESPECTIVE AFFILIATES, DIRECTORS, OFFICERS AND AGENTS (COLLECTIVELY "MEMBERSHIP PROVIDERS") EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

    MEMBERSHIP PROVIDERS MAKE NO WARRANTY THAT
    (i) THE MEMBER PROGRAM WILL MEET YOUR REQUIREMENTS,
    (ii) THE MEMBER PROGRAM WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR
    (iii) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU FROM YOUR USE OF THE MEMBER PROGRAM WILL MEET YOUR EXPECTATIONS.

    MEMBERSHIP PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF MEMBERSHIP PROVIDERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM:
    (i) THE USE OF OR THE INABILITY TO USE THE MEMBER PROGRAM OR ANY BENEFITS THEREOF;
    (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED VIA THE USE OF THE MEMBER PROGRAM;
    (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR MEMBER PROGRAM DATA; OR
    (iv) ANY OTHER MATTER RELATING TO THE MEMBER PROGRAM.

    SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.

  8. GOVERNING LAW
    These Terms and Conditions, and the respective rights and obligations of the parties hereunder, shall be governed by, and construed in accordance with, the laws of the Socialist Republic of Vietnam, without regard to conflict of law principles.


  9. ACKNOWLEDGMENT
    These Terms and Conditions, including all documents referenced herein, represent the entire understanding between us and any user of the Windsor VIP Card Program with respect to the Program and supersedes any other agreements, statements or representations. Headings used in these Terms and Conditions are for reference only and shall not affect the meaning of any terms. Any user of any portion of the Program is deemed to have accepted these Terms and Conditions


  10. CHANGES TO THESE TERMS AND CONDITIONS
    Membership and its benefits are offered at the sole discretion of An Dong Investment Corporation. An Dong Investment Corporation reserves the right to add, modify, delete or otherwise change any of the terms, conditions, benefits and services pertaining to the Program at its sole discretion without prior notice. Any change shall take effect immediately, unless otherwise provided. You may view the current version of these Terms and Conditions at any time by contacting the Membership office.

    This document was last modified on January 10, 2000.

 
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